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Overview

This action is a powerful tool that enables you to generate Stripe payment links for Sanka orders. It creates secure payment links that customers can use to complete their purchase and automatically updates payment information from the connected Stripe account.

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Prerequisites

Before using this feature, please ensure the following:
  1. Stripe integration is configured in Sanka
  2. An order including existing amount information exists in Sanka
  3. The order object has a property to store the payment link

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Process (Single Order Edition)

  1. Navigate to the workflow object page and create a new workflow
  1. Select ‘Manual Trigger’ and ‘Issue Stripe Payment Link’
  2. In ‘Select Stripe Integration Service’, choose the integrated Stripe
  3. Select order record
  4. Select ‘Field to Save Link’: If you wish to save the Stripe payment link, select a field for saving
  5. (Optional) If including shipping information, select ‘Field to Reference Postal Code’ and ‘Field to Deduct Shipping Fee’
  6. Save the workflow and execute the workflow

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Process (Subscription Payment Version)

  1. Navigate to the workflow object page and create a new workflow
  1. Select ‘Manual trigger’ and ‘Issue Stripe payment link’
  2. For ‘Select Stripe integration service’, select the integrated Stripe
  3. Select the subscription record
  4. ‘Select field to store link’: If you wish to save the Stripe payment link, select a field for storage
  5. Save the workflow and execute the workflow

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Output

After successful execution, this function provides the following:
  1. Order URL: A link to view the order within the system
  2. Stripe Payment URL: A payment link that can be sent to the customer

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Error

If an error occurs during execution, the workflow action will be marked as ‘Failed’, so please review the error and make the necessary adjustments. Common errors include the following: - Invalid Stripe integration credentials - Non-existent order ID - Missing required custom fields - Stripe API errors

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Troubleshooting

If you encounter any issues:
  1. Payment link is not generated: Please ensure that the Stripe integration credentials are correct and that an order exists.
  2. Tax calculation error: Please confirm that valid data is entered in the postal code field.
  3. Payment link cannot be found in the order: stripe_link_field Please verify that the custom field specified exists and is configured appropriately.
  4. Currency issues: Please verify that the items have correct currency settings within the system.
If the issue is not resolved with the above, please contact Sanka Support.